Customer Testimonials

Fulcycle Ltd. place picture
5.0
Based on 68 reviews
Great place. I was deciding between 3 road bikes. Booked on line and came in soon after. They took a look at how I ride outside, took a few key measurements and then fit me on the frames. Gave lots of helpful tips about form, biomechanics and other suggestions. Very experienced team. Will be going back in a few weeks with my new bike.
You should stop using other places to get your bikes tickled and use Fulcycle. Congratulations - you need look no further.

I’ve had three bike fits over two bikes with Thomas as my fitness has improved from being an overweight man with a bike and a sore knee to a cyclist who can do big endurance events and walk the next day. It transformed my experience of riding from “how much of this can I tolerate” to “how much of this do I have time for today”. I am pretty convinced he’s actually Gandalf after a beard trim.

Kiro is an excellent mechanic and possibly the world’s most patient man. He’s worked on both my road bikes and they are running so well now they are used by Rolex to calibrate the machines they use to calibrate their watch mechanisms. He will always explain what he’s done, why he’s done it, give options on parts to suit budgets. He’s ridden the emotional rollercoaster of tubeless tyres with me and for that he deserves a medal.

On top of all that Thomas and Kiro are both excellent fun, offer a decent cup of coffee and chat and will happily refill a bottle or two mid-ride. Look no further than this hidden gem of a place - get them to fit and fix your bike.
Ed Smith profile picture
Ed Smith
2 years ago
Popped in for some brake pads and gear cable. Easy find, easy parking, friendly and quick service. Recommended.
luke horton profile picture
luke horton
2 years ago
If you’re considering whether a bike fit is right for you, don’t hesitate. Thomas has completely transformed my experience on the bike. I am now more comfortable than ever and have increased my average speed remarkably.

Adding to the above, Thomas has a refreshingly inclusive approach to helping you gain knowledge while maintaining a no silly questions attitude.

They are definitely my choice for all future cycling needs.

Thanks again guys!
Chloe Fawsitt profile picture
Chloe Fawsitt
2 years ago
I cannot thank Thomas enough for his help.

I am the doctor accompanying a charity bike ride through Vietnam in a few months time but was approaching my training with a fair amount of trepidation as I had to stop cycling in the past due to patello-femoral syndrome (caused by commuting on an ill-fitting bicycle in London) and any attempts to get on a bike since then have caused it to flare up. Luckily, a friend suggested that I go and see Thomas for a bike fitting.

I must admit that I was a bit embarrassed about being such a cycling novice but Thomas was patient, friendly and helpful.

Not only did I emerge from Fulcycle with brilliantly fitting mtb shoes and cleats - enabling me to cycle with NO knee pain for the first time in 15 years - but Thomas also gave me lots of extra tips and tricks to help my 800km ride go smoothly.

Thank you Thomas!
Connor Penfold profile picture
Connor Penfold
3 years ago
I received an excellent bike fit from Thomas at Fulcycle. Thomas' holistic and person centred approach is not only refreshing, but productive for the rider. The open and honest consultation process (over a great coffee) is very useful in establishing the 'goal' of the fit. Thomas considers previous injuries, cycling goals, and lifestyle circumstances when working with you and your bike. This underlines the importance of being open and honest with your fitter to get the best out of the experience. Thomas' knowledge is excellent, and has helped me to feel more at one with my bike through an extensive step by step fit process. The constant dialogue between rider and fitter really helped to establish why the changes made would help to achieve the overall 'goal' of the fit mentioned above.

While I cannot comment on the long term benefits of the fit yet as I have not ridden long enough to comment, I have no doubts that it will improve my interactions with the bike. I thoroughly recommend Thomas at Fulcycle.
Robin Gemmell profile picture
Robin Gemmell
7 years ago
Arrived at Fulcycle on a soggy Saturday morning for a bike fit. Met the team and was grateful for the hot tea. Thomas carried out my bike fit and explained the process in detail. He was very thorough, attentive to my issues, and it was a pleasure getting to know him and the team. They are all very friendly and I felt at ease during the process. I was initially a little sceptical about a bike fit but decided to take the plunge and apply science to try to improve my comfort and performance on the bike. After an analysis of my flexibility (or lack of), Thomas analysed me on the bike and made the necessary adjustments which included bars, saddle and cleats. Was delighted with the new setup and I felt a whole lot better cycling back home. Was also given exercises, frame / reach measurements and more. Really recommend the team. Money well spent.

Winter bike service

Winter is the quieter time in our workshop and we have always been recommending to our clients to get their bike serviced at this time. Availability of parts and less time pressure are the two factors that make winter service a priority. Another bonus is that your bike will be in top condition for your first ride in the spring. I know, it’s hard to image sunshine and dry road conditions right now, but it is worth planning a bit ahead.

You can always book for a service or a bike fit on our website: https://fulcycle.com/book-now/

Here is a selection of bikes recently serviced in our workshop.

Fulcycle closed 19 September 2022

On Monday, 19th September 2022, the day of her Majesty Queen Elizabeth II’s funeral – as a mark of respect Fulcycle will close for the day.

We will be back to normal working hours on Tuesday 20th.

Core Bike 2022

Just to let everyone know that the workshop and bike fitting studio will be closed on Tuesday 22nd March 2022. See you all at the Core Bike!

Electric bike servicing

We are happy to say that our fantastic mechanic Kiro has successfully completed the Cytech technical e-bike course and we are now equipped to service e-bikes in our workshop.

Weather you like them or not, electric bikes are becoming more of a common place on the roads and trails. The sales are booming and there are projections showing that soon e-bikes will overtake the sales of the old school, human powered machines.

All new bikes are electrically assisted pedal cycles (aka pedelecs or EAPCs) and do not use a throttle. The assistance is limited to a speed of 15.5mph and the power to 250W and they are particularly popular with commuters and mountain bikers. There are also some electric road bikes on the market, but the low top speed and relatively high weight are a limiting factor not favored by many riders. But watch this space – there is a talk that the legal speed limit will be raised at some point, which will make these pedelecs a lot more attractive and useful for road riders.

The two major players in the e-bike marked are Bosch and Shimano with most of the e-bike manufacturers subscribing to one of these two brands. The Panasonic and Yamaha are also very popular, while Brose is only installed on Specialized bicycles. Fazua is a practical modular system which combines battery and a motor which can be easily removed from the bike frame. And finally Mahle X35 system is favored by road bike manufacturers and makes climbing hill feel like a breeze.

As with any bikes, e-bikes need regular servicing and we are more than happy to do this for you. Mechanical, electric or electronic – we can do it all.

Vittoria Tyres

We now sell Vittoria road and gravel tyres in our workshop. The range we stock includes Corsa, Rubino, Zaffiro and Terrano.

The top of the range is the Corsa and from experience we can say it’s the best tyre we’ve ever ridden. The 320tpi, 225g, 4c tyre is light, fast and grips well in the corners. It uses cotton casing – a unique feature which gives it more adherence and comfort. It comes in three variants – regular Corsa, very fast Speed and extra grippy Control. If you are looking for a racing tyre – this is the one you need.

The Rubino is next in the range and it is comparable to the competitors top of the range products, yet it comes at much lower price. The Zaffiro is a long lasting tyre and it’s ideal for training or commuting.

We also have in stock the Terrano, which is excellent for gravel riding and depending on the conditions it comes in four different variants: Zero, Dry, Mix and Wet. If you like riding tubeless, these tyres work best with Air-Liner inserts, which improve the handling and reduce the damage to tyres and rims when riding at low pressures.

Drop in to see us in the workshop if you need tyre advice or just want to have a chat and a coffee.