Customer Testimonials

Fulcycle Ltd. place picture
5.0
Based on 68 reviews
Great place. I was deciding between 3 road bikes. Booked on line and came in soon after. They took a look at how I ride outside, took a few key measurements and then fit me on the frames. Gave lots of helpful tips about form, biomechanics and other suggestions. Very experienced team. Will be going back in a few weeks with my new bike.
You should stop using other places to get your bikes tickled and use Fulcycle. Congratulations - you need look no further.

I’ve had three bike fits over two bikes with Thomas as my fitness has improved from being an overweight man with a bike and a sore knee to a cyclist who can do big endurance events and walk the next day. It transformed my experience of riding from “how much of this can I tolerate” to “how much of this do I have time for today”. I am pretty convinced he’s actually Gandalf after a beard trim.

Kiro is an excellent mechanic and possibly the world’s most patient man. He’s worked on both my road bikes and they are running so well now they are used by Rolex to calibrate the machines they use to calibrate their watch mechanisms. He will always explain what he’s done, why he’s done it, give options on parts to suit budgets. He’s ridden the emotional rollercoaster of tubeless tyres with me and for that he deserves a medal.

On top of all that Thomas and Kiro are both excellent fun, offer a decent cup of coffee and chat and will happily refill a bottle or two mid-ride. Look no further than this hidden gem of a place - get them to fit and fix your bike.
Ed Smith profile picture
Ed Smith
2 years ago
Popped in for some brake pads and gear cable. Easy find, easy parking, friendly and quick service. Recommended.
luke horton profile picture
luke horton
2 years ago
If you’re considering whether a bike fit is right for you, don’t hesitate. Thomas has completely transformed my experience on the bike. I am now more comfortable than ever and have increased my average speed remarkably.

Adding to the above, Thomas has a refreshingly inclusive approach to helping you gain knowledge while maintaining a no silly questions attitude.

They are definitely my choice for all future cycling needs.

Thanks again guys!
Chloe Fawsitt profile picture
Chloe Fawsitt
2 years ago
I cannot thank Thomas enough for his help.

I am the doctor accompanying a charity bike ride through Vietnam in a few months time but was approaching my training with a fair amount of trepidation as I had to stop cycling in the past due to patello-femoral syndrome (caused by commuting on an ill-fitting bicycle in London) and any attempts to get on a bike since then have caused it to flare up. Luckily, a friend suggested that I go and see Thomas for a bike fitting.

I must admit that I was a bit embarrassed about being such a cycling novice but Thomas was patient, friendly and helpful.

Not only did I emerge from Fulcycle with brilliantly fitting mtb shoes and cleats - enabling me to cycle with NO knee pain for the first time in 15 years - but Thomas also gave me lots of extra tips and tricks to help my 800km ride go smoothly.

Thank you Thomas!
Connor Penfold profile picture
Connor Penfold
3 years ago
I received an excellent bike fit from Thomas at Fulcycle. Thomas' holistic and person centred approach is not only refreshing, but productive for the rider. The open and honest consultation process (over a great coffee) is very useful in establishing the 'goal' of the fit. Thomas considers previous injuries, cycling goals, and lifestyle circumstances when working with you and your bike. This underlines the importance of being open and honest with your fitter to get the best out of the experience. Thomas' knowledge is excellent, and has helped me to feel more at one with my bike through an extensive step by step fit process. The constant dialogue between rider and fitter really helped to establish why the changes made would help to achieve the overall 'goal' of the fit mentioned above.

While I cannot comment on the long term benefits of the fit yet as I have not ridden long enough to comment, I have no doubts that it will improve my interactions with the bike. I thoroughly recommend Thomas at Fulcycle.
Robin Gemmell profile picture
Robin Gemmell
7 years ago
Arrived at Fulcycle on a soggy Saturday morning for a bike fit. Met the team and was grateful for the hot tea. Thomas carried out my bike fit and explained the process in detail. He was very thorough, attentive to my issues, and it was a pleasure getting to know him and the team. They are all very friendly and I felt at ease during the process. I was initially a little sceptical about a bike fit but decided to take the plunge and apply science to try to improve my comfort and performance on the bike. After an analysis of my flexibility (or lack of), Thomas analysed me on the bike and made the necessary adjustments which included bars, saddle and cleats. Was delighted with the new setup and I felt a whole lot better cycling back home. Was also given exercises, frame / reach measurements and more. Really recommend the team. Money well spent.

Who we are

It is with great excitement that we are introducing you to Fulcycle.

Fulcycle, run by Kiro, Thomas and Bryan, will become Oxford’s premier bike repair and fitting centre.

Our aim is to provide you with a level of personalised service that you have never experienced before in Oxford. We will make you a better rider either by fitting you correctly on the bike, or making the bike zing as it rolls along the pavement after one of our premium repairs.

Kiro
Principal
Mechanic
Thomas
Principal
Bike Fitter
Bryan
Consultant
Bike Fitter

Kiro is the foreman. Our most experienced mechanic who has worked on road, MTB, commuter, e-bikes and even bamboo bikes! With the mightiest of hands and his natural bike wisdom, Kiro guides us poor mortals through every cog and crank, ensuring that all the nuts and bolts are in the right place.

Thomas is the finisher. An eagle eye for low seat posts and bad fitting saddles, Thomas loves (yes, that does say loves) spending hours laser tracking a wobbly knee to achieve that perfect knee over pedal axle position. Good for you the customer but bad for us, as he waxes lyrical about the latest cleat theory. His most cherished possession?… the workshop sizing stem – infinite possbilities?!

Bryan is the artist. Having seen over 3000 bums on saddles up close on his bike fitting turbo trainer, he silently and stealthily corrects any pain or niggle with just the slight twist of the stem, or raise of the seatpost. He wanders around the workshop with coffee in one hand, and 4 mm allen key in the other, much like a paintbrush of a master.

If you are interested in learning more please check out our services, book a service or contact us – we are a very friendly bunch and love a cup of coffee over a bike.

Winter bike service

Winter is the quieter time in our workshop and we have always been recommending to our clients to get their bike serviced at this time. Availability of parts and less time pressure are the two factors that make winter service a priority. Another bonus is that your bike will be in top condition for your first ride in the spring. I know, it’s hard to image sunshine and dry road conditions right now, but it is worth planning a bit ahead.

You can always book for a service or a bike fit on our website: https://fulcycle.com/book-now/

Here is a selection of bikes recently serviced in our workshop.

A Dream Build

BMC Roadmachine 01

A dream build for a customer we did this month:

  • 2023 BMC Roadmachine 01 Mod v1
  • ENVE SES 6.7 wheelset with Chris King hubs
  • Shimano Dura-Ace R9250 Di2 12 speed groupset
  • ENVE SES handlebars
  • BMC ICS2 stem
  • Selle San Marco Shortfit 2.0 saddle
  • Vittoria Corsa Pro TR
  • Garmin Rally RS200 dual pedals
  • Ceramic Speed OSPW
  • Lizard Skins bartape
  • Bike size was determined on our bike fitting jig and the bike build was completed with a full bike fit.

Filming and editing by Nick @ Oaklane.uk

New headset bearings anybody?

Headset and pivot bearings are prone to two things: grease wear off and dirt ingress. As such, they require regular servicing to keep the bike running smoothly. Not only does this cost money to the rider, but in the case of bikes with integrated cable routing (which a lot of high-end road and TT bikes have nowadays), it also costs a lot of time to the mechanic.

CeramicSpeed SLT Bearings – why are they important?

Featuring an oil-encapsulated solid plastic polymer and stainless-steel materials these bearings are self-lubricating, corrosion-resistant, and maintenance-free – making them more resilient than ever.

What about corrosion?

CeramicSpeed are confident that corrosion will be kept completely at bay. This is thanks to the combination of the outer seal and the solid polymer, which makes it almost impossible for water and contaminants to penetrate the SLT Bearings.

What if my SLT bearings fail?

Test results for the CeramicSpeed SLT pivot bearings have seen 300% better durability than traditional bearings. So much so that your SLT bearings are now likely outlast your frame.

As a result, CeramicSpeed have decided to introduce their Lifetime Warranty to their SLT bearings, ensuring unrivalled performance for years to come.

Are they available yet?

Yes. CeramicSpeed first rolled out their SLT bearings as OE parts for Factor and more recently for Colnago’s C68 launch.

Now, they are rolling out SLT bearings as after-market products for several bikes. Notably Colnago’s C64, V3RS and G3X, but also Scott Spark, Pinarello F12, Orbea Orca Aero Avant Terra, Factor O2, Cervelo P5 and more…

Shimano Safety Notice

In our workshop we have seen a couple of failed Shimano Ultegra cranks, so finally Shimano has initiated a voluntary inspection and recall of the potentially dangerous cranksets. In short: if you have a pre-July 2019 bonded 11-speed Hollowtech II cranksets it’s worth checking if it’s due for a free replacement.

The problem with the cranks is that the outer cover can potentially separate from the main arm body. Shimano will replace any cranksets that fail the inspection process free of charge.

You can do the check yourself – the detailed instructions can be found here: bike.shimano.com

… or simply drop in to see us in the workshop and we will be able to help.